Mountain Mama

Since its founding in 2008, Airbnb has revolutionized the accommodations industry and the way people think about where they stay while they travel. Airbnb has grown to be such a household name that you may have even found this page by searching for an “Airbnb in Harpers Ferry”. The biggest change brought by Airbnb has been in city destinations, where homes and apartments (“Airbnbs”) now compete with hotels like never before.

In vacation destinations, though, people have been renting vacation homes, mountain cabins, and beach cottages since long before Airbnb existed. These rentals were offered by independent vacation rental managers who knew the local attractions and small businesses inside and out, loved their destination, and worked hard to make it shine for their guests. They combined the best of professionalism and reliability with the warmth of a small business where guests are treated like family. Unlike “Airbnb hosts,” this was their full-time job and you could rest easy trusting them with your vacation.

The good news is that these vacation rental professionals still exist! And in Harpers Ferry, Mountain Mama is the go-to vacation rental manager that you can trust anytime you need to get away. Airbnb and other middlemen add big fees and a layer of friction between us and our guests. To make booking direct all the more sweet, we offer the benefits above for all reservations booked directly with Mountain Mama. So the next time you need to get away to Harpers Ferry, skip the “Airbnb” and stay in a Mountain Mama vacation home!

For bookings placed directly through our website, we offer full refunds for cancellations at least 30 days prior to check-in.  That’s the longest free-cancellation period you will find for our properties anywhere.  For reservations booked through Airbnb, Vrbo, or other channel partners a stricter cancellation policy applies.

We love your furry little friends!  Unfortunately, some of our guests are allergic to pets and we won’t be able to host them.

We initiate the security deposit refund within a couple days of checking out, and you will receive an automated email once the refund is initiated.  The payment processor then debits our account, waits for the transaction to clear (~5 days), and finally returns the funds to your original payment method.  From the time we initiate the refund it takes about a week and a half for funds to arrive back to your account.